1. I can’t access the registered users area.
Premium content is provided free of charge to our customers, partners, and research and academic institutions, based on their registration e-mail addresses and contact details. If you do not have a recognized e-mail address or contact details and would like access to premium content, please contact a member of the Cleansorb team directly to request access.
2. I didn’t receive my registration confirmation e-mail.
If you do not receive the message, please check your spam folder, and add @cleansorb.com to your list of approved e-mail addresses. If you still do not receive your confirmation e-mail, please contact a member of the Cleansorb team directly to request access.
3. I forgot my password.
You may request a new password.
4. I have a new e-mail address.
Please inform us of your old and new email addresses by writing to the site administrator via the Cleansorb contact form.
5. What is my user ID?
Your user ID is your e-mail address.
6. Can I register with a Chinese, Russian or Arabic E-mail address?
No. Only e-mail addresses with Latin characters (for example, English) can be used to register.
As a registered user of the Cleansorb site you have access to our restricted content area. You are bound by the Cleansorb Terms and Conditions when accessing the restricted content area.